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Can't close or delete sales order (Read 516 times)
Katrina Geety CPA
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Can't close or delete sales order
01/10/04 at 16:45:02
 
Somehow we ended up with a sales order record without a customer code or location.  The order shows up on the open order screen.  When we try to open it or delete it, an error message comes up saying it isn't a valid customer or location.  I attempted releasing the SO, which it let me do.  I couldn't invoice it. Should I delete it from the tables manually?  If so, which tables?
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Re: Can't close or delete sales order
Reply #1 - 01/11/04 at 10:46:16
 
Well, if it IS a valid order, you should just add the missing info manually through maintain database in the tables BKARINV and BKARINVL.
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Lorne Rogers
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Aria Consulting & Implementers Ltd.
Phone: (780) 471-1430
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