A Payment for a customer was entered to the wrong customer as a payment on account.
 
We tried to reverse it out by entering a negitive payment to the customer.  AR-C asked if this was an NSF for Reversal.  We chose Reversal.  All the GL stuff looks correct.
 
In the customers aging, it still shows the payment on account with a negitive open amt and negitive Original Amt.  This makes the aging incorrect.  If we do a AR Listing and show paid and unpaid, there is a reversal entry that has a $0 amount in the open amt column and a positive amount in the Original Amt.
 
It looks like it should have had a positive amount in the Open Amt column also so that the payment on account could be washed against the reversal.
 
Now to really confuse the issue, In maintain database, I find that the Reversal transaction has a positive Original amount and a NEGITIVE Amount Remaining!
 
Should the amount Remaining have been positive??

Ok, you caught me.  It's 01/16/04  
 
Can I modify the remaining amount on the reversal transaction to patch up the database?

Lynn,
What should I be looking for in the BKART file??
 
This is what I see:
BKART_CUST=DS59
BKART_TRXN=68611
BKART_TYPE=O
BKAR_DISC=0
BKART_AMOUNT=-1912.97
BKART_POSTDATE=5/25/2004
BKART_CNTR=1
BKART_ENTDATE=5/25/2004
BKART_TRXNLINK=0
BKART_INVC=0
BKART_CHECK=0
BKART_NOTE=
 
This is the only line I can find with this dollar Amount.