Quote:Silver Support Plan
No "Per Question" Charge
Quick Email Response
Regular program updates
Training Sessions
Unlimited email based technical support during normal business hours (6 am to 5 pm Pacific time weekdays). Also includes regular program updates, Training Sessions, Add-on product reviews and a newsletter including program tips and third party product evaluations.
Once registered, you will be given an email address for use when posting questions.
Price $75/Month.
What is the normal turn-around time for "unlimited email based technical support during normal business hours"??
Maybe my questions are not being answered timely because I was never given an "email address for posting questions".
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