ISTech Support Forum - missing part number

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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic

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missing part number (Read 1472 times)

ddlong

Full Member

Posts: 205
Gender: female

missing part number
09/25/09 at 08:21:48

We just had a part number disappear. It was there earlier today because it was in a transaction report I ran. Now its not showing in inventory anywhere. Also, it had inventory so we shouldn't have been able to accidentally delete it. When I looked in maintain database, it is still there. I did rebuild stock status but that didn't bring it back. What else can I do.

Darla Long,

EVO 9/16/09 update

Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3

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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: missing part number Reply #1 - 09/25/09 at 08:36:03 Where did you look? Is it in BKICMSTR and MTICMSTR? Is it in BKICLOC?
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ddlong Full Member Posts: 205 Gender:	Re: missing part number Reply #2 - 09/25/09 at 08:45:24 It shows in the bkicloc and mticmstr and is missing in the bkicmstr. Also, I ran a user defined inv txn report and it printed the 616-004 transactions under the 616-005 number, but when I run the report for 616-005 - it does print txns for 616-005.
Back to top	Darla Long Catalytic Industrial Group, Inc. Independence Ks dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3 IP Logged

heliosquare Full Member Posts: 121 Gender:	Re: missing part number Reply #3 - 09/25/09 at 11:04:36 This has been happening to us sporadically as well. It seems to happen while a user is releasing/posting invoices. I've been using IN-B to add the parts back to BKICMSTR. It doesn't seem like anything else is affected as all transactional data reappears once I add it back.
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ddlong Full Member Posts: 205 Gender:	Re: missing part number Reply #4 - 09/25/09 at 12:19:00 Did you have to re-enter everything like the vender, vender part number, type, class, etc. just as if you were entering it for the first time?
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ddlong

Full Member

Posts: 205
Gender: female

Re: missing part number
Reply #5 - 09/25/09 at 12:49:49

I ran the SM-J-C transaction mode only - reconciliation type B and it said that when I run it for real the system would prompt me to either add bsvk the MTICMSTR or delete the bkicloc. Wondering if the outcome would be the same if I added back the part number in IN-B or if it would be better to let SM-J-C do it. Only down-side is that with SMJC I would have to wait until no one else on system.

Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3

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ddlong Full Member Posts: 205 Gender:	Re: missing part number Reply #6 - 09/25/09 at 13:24:37 Just heard from Lynn...she advised not to use the SM-J-C method unless I had the September update and confirmed that adding it back using IN-B would work fine. I went to IN-B and added in just the main page info and saved, then all my transactions, etc were back as well. Thanks to all who helped with this.
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heliosquare

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Posts: 121
Gender: male

Re: missing part number
Reply #7 - 09/25/09 at 14:56:22

Quote from ddlong on 09/25/09 at 13:24:37:

Just heard from Lynn...she advised not to use the SM-J-C method unless I had the September update and confirmed that adding it back using IN-B would work fine. I went to IN-B and added in just the main page info and saved, then all my transactions, etc were back as well.

Thanks to all who helped with this.

I'm glad IN-B worked for you like it works for me but I'd really like to know why this is happening

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: missing part number Reply #8 - 09/25/09 at 17:21:49 I would like to find out too. We are looking into it and any patterns anybody can identify would help.
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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic

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