ISTech Support Forum - Win7 64 vs 32 bit

David Waldmann Active Member Live to work, or work to live? Posts: 1924 Gender:	Re: Win7 64 vs 32 bit Reply #15 - 08/04/10 at 11:54:03 Quote from GasGiant on 08/04/10 at 11:23:52: tp7runtime.exe only runs when a BK or T6 program is called... I see. And so it is (on a properly working machine). Never starts on the problem one.
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skyywalker

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Re: Win7 64 vs 32 bit
Reply #16 - 08/04/10 at 11:57:16

No, I'm sorry for the confusion. I didn't mean it quite like that.

When you run Evo (if it's set up right) it should start EVOERP.EXE. While it Evo, running one of the menu programs can start TP7RUNTIME.EXE.

I was trying to say that on the chance that you got far enough to start it, kill it. What I didn't say was that we need to do it anyway, no matter how it was started, because it keeps us from chasing a whole array of phantom symptoms.

Well at this point, you have a decision to make. if you want to take the wreckless approach (like I would), wipe and reinstall Windows. If given the option, limit what it installs to just the Operating System. Then install Pervasive's 32bit client, run the Evo workstation setup - USING THE UNC with the server's IP address instead of it's name - and run it.

In your email to me, you asked if you should go back to 32bit. I say 'no'. First, because I'm running 64bit Ultimate and LOVE IT!!!!! Second, and probably more important, because I've seen this happen on 32bit Vista and Win7 too, so in this case I'd say there's no benefit.

But if you want to take the safe route and troubleshoot the problem then it's time to start removing some variables. First I'd run System Restore and go back to the oldest point possible. Then I'd uninstall your AntiViirus, all the software and hardware you don't 'need' and using MSCONFIG, take all things 'not Microsoft' out of your startup. You'll also need to uninstall Evo, the same way you did last time, and all things Pervasive. Then turn of the UAC and Reboot a few times. Reinstall the 32bit Pervasive client and Evo - USING THE UNC with the server's IP address instead of it's name. If that doesn't work, then I'd have to see it.

Of course, the downside to 'the safe approach' is that you run the risk of screwing up your system anyway with all the uninstalling and Shrug and Pray's (Plug and Play) attempts to reinstall stuff. That's why I'd just reinstall in the first place. Faster and much less thinking! Plus I get the benefit of a clean slate!

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Malcolm Boykin
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David Waldmann Active Member Live to work, or work to live? Posts: 1924 Gender:	Re: Win7 64 vs 32 bit Reply #17 - 08/04/10 at 12:02:39 Quote from Kelloggs on 08/04/10 at 11:31:31: If you go to start then run and then open F:\DBAMFG\evoerp.exe It works ok Very interesting. BK/T6 programs slow to open, and may SAY "not responding" for a second or three, but they do open and function.
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skyywalker

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Re: Win7 64 vs 32 bit
Reply #18 - 08/04/10 at 12:05:00

Quote from David Waldmann on 08/04/10 at 12:02:39:

Quote from Kelloggs on 08/04/10 at 11:31:31:

If you go to start then run and then open F:\DBAMFG\evoerp.exe

It works ok

Very interesting. BK/T6 programs slow to open, and may SAY "not responding" for a second or three, but they do open and function.

Definitely proves that the problem is local BUT I wouldn't run it like that for any length of time. EVOERP.EXE 'wants' to be run from the local ISTS folder.

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skyywalker

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Re: Win7 64 vs 32 bit
Reply #19 - 08/04/10 at 12:16:05

I just had a flash thought.... Are you running Pervasive 2000i??? If not, then please disregard my ramblings...

If you are, Pervasive doesn't support it on Windows 7, much less 64bit. NOT TO SAY that it doesn't work, because YES I have seen it work a few times. But it does mean that it shouldn't be a surprise if it doesn't work because of changes to the way Windows works.

If you're feeling adventurous, try the psql10 client. Again, i wouldn't run it like that for any length of time - you're just asking for data problems - but it's one more log for the fire.

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David Waldmann

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Re: Win7 64 vs 32 bit
Reply #20 - 08/04/10 at 12:40:41

Quote from skyywalker on 08/04/10 at 11:57:16:

...run the Evo workstation setup - USING THE UNC with the server's IP address instead of it's name...

I'm unfamiliar with that format. Would it be 111.222.333.444\drive?

Quote from skyywalker on 08/04/10 at 11:57:16:

you asked if you should go back to 32bit... I've seen this happen on 32bit Vista and Win7 too

That's the answer I was expecting, but thanks.

Quote from skyywalker on 08/04/10 at 11:57:16:

I'd just reinstall. Faster and much less thinking! Plus I get the benefit of a clean slate!

I think that's probably what I'll do.

Yes, I am running 2000i SP3. I had bought v10 a couple years ago when we got a new server and couldn't get it to run (can't remember why?) so I got rid of it. Maybe I should re-visit that, but DBA Classic runs flawlessly on Win7-64...

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David N Waldmann
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Vermont Hardwoods
Chester, VT

Evo-ERP, 5 user
IST Build: 3/4/19, patched 04/30/19
Pervasive v11.31
Server 2012 / Win10 x64
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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: Win7 64 vs 32 bit Reply #21 - 08/04/10 at 12:41:58 I'm running Win7 with 2000i without issues. Installed both PSQL and Evo (first run from server) in the "as administrator" mode and it has been trouble free for four months. Had many issues at first because IT installed PSQL client in normal mode. Evo was slow and buggy until I reinstalled.
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Kelloggs

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Re: Win7 64 vs 32 bit
Reply #22 - 08/04/10 at 12:45:33

I forgot to mention that our server is Windows 2003 and only the Workstations are Windows 7 - 64

Quote from Kelloggs on 08/04/10 at 11:31:31:

We have a similar problem.

if we try to use the shortcut with "C:\ISTS\evoerp.exe C:\ISTS" target
we get the following error: Data dictionary file could not be opened:F:\DBAMFG\FILELOC.DBF

But

If you go to start then run and then open F:\DBAMFG\evoerp.exe

It works ok

???

lips sealed

Kelloggs

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skyywalker

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Re: Win7 64 vs 32 bit
Reply #23 - 08/04/10 at 12:54:38

Yes, UNC would be "\\[server IP]\sharename". The "\" or "backslash" is the button on your keyboard that shares the "|" character, not the one that shares "?".

Yes DBA Classic seems to be standing the test of time...and Windows versions... I have a few guesses on why it doesn't tend to clash with Vista or 7, but I'll hold those for the conspiracy theory thread! Wink

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Malcolm Boykin
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skyywalker Member Use [the] Force Luke! Posts: 53 Gender:	Re: Win7 64 vs 32 bit Reply #24 - 08/04/10 at 15:53:06 Quote from Kelloggs on 08/04/10 at 11:31:31: We have a similar problem. if we try to use the shortcut with "C:\ISTS\evoerp.exe C:\ISTS" target we get the following error: Data dictionary file could not be opened:F:\DBAMFG\FILELOC.DBF Kelloggs Do you get an error number too?
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Kelloggs Active Member Do crazy people know they are crazy? Posts: 785 Gender:	Re: Win7 64 vs 32 bit Reply #25 - 08/05/10 at 07:26:07 No, on the top of the windows says: "Fatal Error" Kelloggs
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skyywalker

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Re: Win7 64 vs 32 bit
Reply #26 - 08/16/10 at 02:16:02

Quote from Kelloggs on 08/05/10 at 07:26:07:

No, on the top of the windows says: "Fatal Error"

Kelloggs

UGH - that's a tuff one. if it's just the one workstation i'd probably start by uninstalling and reinstalling the pervasive and evo clients. but if that doesn't work - or if you already did that - I'd say either work thru it with Lynn's support group or reinstall Windows... ...And my vote's for the latter!

======
I've got a sneaking suspicion that if i took the time to collect data on this issue, I'd find that it's more common from a particular oem or two....but if i'm right, reinstalling <i>shouuuuld</i> take care of it since the hdd image probably isn't the same as the image from the restore dvd...

just a thought!

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Malcolm Boykin
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lesleys Browser Posts: 23 Gender:	Re: Win7 64 vs 32 bit Reply #27 - 08/26/10 at 06:42:03 Please share the theory, installed windows & and now my DBA works like crap. Slow windows. Takes for ever to have screens pop up, no help files anymore. This is the worst upgrade I have done. I love doing an upgrade to make the system faster and in fact my system is slower. How do I fix this?
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skyywalker

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Re: Win7 64 vs 32 bit
Reply #28 - 08/26/10 at 10:38:26

Quote from lesleys on 08/26/10 at 06:42:03:

Please share the theory, installed windows & and now my DBA works like crap. Slow windows. Takes for ever to have screens pop up, no help files anymore. This is the worst upgrade I have done. I love doing an upgrade to make the system faster and in fact my system is slower. How do I fix this?

Can you elaborate? We need Windows/DBA/Pervasive version numbers...both before and after the 'install'.

If you have more than one workstation, do you see the problem on other workstations?

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Malcolm Boykin
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lesleys Browser Posts: 23 Gender:	Re: Win7 64 vs 32 bit Reply #29 - 09/03/10 at 09:20:40 Did you get any help on this. I am in same situation. They loaded windows 7 on mine so we can work out any issues before proceeding with rest of company. It now taks longer to do same work? We can not go forward if this is what is going to happen to all stations.
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