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SO-P-A Cannot create quote for existing customers (Read 975 times)
tseyfarth
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SO-P-A Cannot create quote for existing customers
02/25/20 at 15:03:05
 
Hello all.
 
I am trying to use SO-P-A to create a new quote for an existing customer. There is a list of "contacts" that come up but not a complete list of customers. I tried to enter the Customer ID and it wants to create a new *contact*.  That info is present, but since this is a new conversion from an OLD DBA, maybe there is something else that has to be done?
 
Any ideas would be appreciated! Cannot do business if we cannot quote....
 
Thanks,
Tim
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Lynn_Pantic
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Re: SO-P-A Cannot create quote for existing custom
Reply #1 - 02/25/20 at 15:13:31
 
There is a default setting that controls whether quotes use the customer or contact manager file.  You need to change it.
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Lynn Pantic
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