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STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAME (Read 767 times)
JereC
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STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAME
07/16/20 at 13:04:28
 
Our statements only print out with code and not the customer name.  How do I fix this?
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Lynn_Pantic
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evolution (n) -
gradual change to a
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Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Reply #1 - 07/19/20 at 17:02:28
 
In DBA you can't.  The Evo-ERP forms editor can add data fields to the forms but DBA can't.
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Lynn Pantic
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JereC
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Re: STATEMENT PRINT WITH CODE NOT CUSTOMER NAME
Reply #2 - 07/21/20 at 08:55:53
 
We have always been able to print out statements for our sales orders, what in the world changed in DBA so we can't?
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Lynn_Pantic
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evolution (n) -
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Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Reply #3 - 07/23/20 at 17:24:46
 
By my records you are still using the 2002 or 2004 version of DBA because you have never purchased our updates so nothing has changed in almost 20 years.
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Lynn Pantic
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JereC
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Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Reply #4 - 07/28/20 at 09:00:02
 
This just makes no sense since two weeks ago I could print out sales statements and now the statements just print out like this
 
BKAR_CUSTNAME
CUST_ADD(1)
CUST_ADD(2)
CUST_ADD(3)
CUST_ADD(4)
CNTRY
 
And the rest of the statement is like this. So no name, no balance.
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skyywalker
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Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Reply #5 - 07/28/20 at 12:23:44
 
i'd try restoring a copy of the RTM from an old backup just to rule that out
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Malcolm Boykin
Hectech Support, LLC
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JereC
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Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Reply #6 - 07/29/20 at 10:59:11
 
Thanks for the reply.  I will try that. So very frustrating dealing with DBA.
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