ISTech Support Forum - EVO ERP login minimized cant get to it

Welcome, Guest. Please Login.

	04/28/24 at 00:33:57 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic

Pages: 1

EVO ERP login minimized cant get to it (Read 2140 times)

JamesO Member Posts: 66	EVO ERP login minimized cant get to it 11/05/20 at 08:54:31 We have a user that the login for EVo ERP is minimized. We can not get it to unminimize to enter login credentials. Probable simple but we are stuck.
Back to top	« Last Edit: 11/05/20 at 12:33:57 by JamesO » IP Logged

prophet Full Member Posts: 215	Re: EVO ERP login minimized cant get to it Reply #1 - 11/05/20 at 12:46:59 Does that user have dual monitors? If you only have one monitor have you tried renaming the ISTS folder on the C drive of that computer creating a new ISTS folder dropping a file in it then doing the workstation install for EVO. See if that resets everything back to the way it should be on that workstation?
Back to top	IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: EVO ERP login minimized cant get to it Reply #2 - 11/06/20 at 05:39:07 It is a registry setting. Use REGEDIT and go to HKEY_CURRENT_USER - Software and delete the ADDSUM key.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

JamesO Member Posts: 66	Re: EVO ERP login minimized cant get to it Reply #3 - 11/06/20 at 09:40:25 She does have dual Monitors. I did rename the ISTS folder and reinstall. No Luck. Also tried the regedit of removing the AddSum. That did not work either.
Back to top	IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: EVO ERP login minimized cant get to it Reply #4 - 11/06/20 at 14:31:25 Try typing in the username and password as if the login screen was there and see if Evo loads. If it does, go to Settings - US-C and reset screens.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

JamesO Member Posts: 66	Re: EVO ERP login minimized cant get to it Reply #5 - 11/11/20 at 14:49:06 Lynn, She was able to login that way, but under Module,settings there is only a US-A. No US-C choice.
Back to top	IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: EVO ERP login minimized cant get to it Reply #6 - 11/11/20 at 15:06:30 Then her menu needs to be updated. All users should have the Settings menu which has choices A through H.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

JamesO Member Posts: 66	Re: EVO ERP login minimized cant get to it Reply #7 - 11/12/20 at 09:56:51 I added the US-C to her menu. She logged in. We did the reset. Perfect... Thank you Lynn....
Back to top	IP Logged

Pages: 1

ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic