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sales commission problem (Read 403 times)
Kristie
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sales commission problem
02/04/04 at 10:19:19
 
Our agents commissions are entered at the time of the sales order then paid after the sales order has become an invoice and is paid by the customer to us.  Back in Oct 2003 a sales order had an agent commission entered on it in error.  When the invoice was paid it showed up on the sales commission (CS-D) for that agent, but it is not deserved.  How can I delete that commission?
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Kristie Merritt
Retsco, Ltd.
2004.1 w/IS Tech Support Update 2/22/05
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RAGINE
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Posts: 150
Gender: female
Re: sales commission problem
Reply #1 - 02/04/04 at 11:14:26
 
Kristie,
 
We've had this happen before, the way we handled it since the invoice was paid, was to enter a SO as a negative QTY including the agent who should not have been entered. We then re-entered the SO correctly. We then used the credit memo to offset the invoice as payment. This seemed to work out ok.
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Ragine Hendrickson
Manufacturing Systems Inc/TRU-CATCH TRAPS
ISTECH 2004.1 10/31/06 UPDATE
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