ISTech Support Forum - cancelled line item shows up

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cancelled line item shows up (Read 616 times)

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cancelled line item shows up
09/16/04 at 04:35:11

After releasing a sales order in which a line item quantity was set to "0" (not shipped) and the backorder quantity was also set to "0" (order line cancelled), the original quantity of the line shows up in SO-A and also on open order reports and the order does not show closed status. ???
This is causing problems with customers who do not allow backorders and also inflates the backlog of orders

Helmut Bode
General Pencil Co.
DBA Classic 2004.1 w/IS Tech update 7/25/13
EVO-ERP
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: cancelled line item shows up Reply #1 - 09/16/04 at 06:53:29 You are right, there is a problem, although I don't see exactly what you describe. I don't get the original quantity if there has been a partial shipment but I don't get the backorder zeroed out either. I will get it fixed. Meanwhile, use SO-A instead of SO-E to zero out the backorders.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

HB Full Member I love DBA Posts: 216 Gender:	Re: cancelled line item shows up Reply #2 - 09/16/04 at 08:51:19 The problem only occurs when the line item quantity has to be zeroed out, not when there is a partial shipment Thanks for looking into this
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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Repeatable

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