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DBA 8 users  compromises EVO 9 users...exceed (Read 1638 times)
Laura Oliver
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DBA 8 users  compromises EVO 9 users...exceed
05/10/13 at 06:43:17
 
Problem:  We get messaage that we have exceeded maximum users when more than 1 or 2 users are in EVO....even though we have 9 users.   This only happens if others are using DBA or if thee is a combination of more than 9 folks using DBA or EVO.
 
We had been an 8 user DBA office until last summer when we purchased 9 evo seats ( 8 evos seats & 1 evo data seat).  Sadly, no one has wanted to use EVO but me.   However recently I have mandated that others try to use EVO a little bit every day.   What I have found is that if  we have more than 1 or 2 people using EVO we are told that we have exceeded the maximum users.  
 
Is this a networking issue?
 
Thanks,
Laura  
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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



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Laura Oliver
Active Member
*****




Posts: 984
Gender: female
Re: DBA 8 users  compromises EVO 9 users...exceed
Reply #1 - 05/10/13 at 07:21:03
 
I can get everyone on EVO if no one is on DBA.
 
I should be able to have 17 users at one time  (8 DBA and 9 EVO)   but sadly right now we can never have more than any combination of 9 or 10 users.
 
Any and all help appreciated.
 
Thanks,
Laura  
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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5681
Re: DBA 8 users  compromises EVO 9 users...exceed
Reply #2 - 05/10/13 at 07:49:21
 
You only have a 9 user license, not 17.  You originally had 8 user DBA license.  You added one Evo license and conversion licenses for the 8 DBA licenses.  That means 8 can use EITHER DBA or Evo (one at a time) and the 9th is Evo only.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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Laura Oliver
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Posts: 984
Gender: female
Re: DBA 8 users  compromises EVO 9 users...exceed
Reply #3 - 05/14/13 at 07:56:55
 
So I only added 1 user?  I thought I was adding 9.
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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



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Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5681
Re: DBA 8 users  compromises EVO 9 users...exceed
Reply #4 - 05/14/13 at 09:04:05
 
No, if you look at the invoice, there are 2 lines for Evo licenses at different prices.  One is the conversion licenses (at a lower price) and one for the additional license (at a higher price).
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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