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WO-C Print Work Order Travelers (Read 2756 times)
ddlong
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WO-C Print Work Order Travelers
08/16/11 at 09:55:52
 
WQ-C  
 
Sometimes WO-C won't reprint a work order traveler in graphics mode.  I can't find a pattern.  Thought it had something to do with links because when I first ran into the problem I had links set to Y and then changed it to N and it printed...but now that doesn't seem to matter.
We haven't begun using the links yet, so I changed enable links to N in system defaults.  Anyone have an idea what is causing it.  They will print in Non-graphic mode, and as I said its random.  It seems to have started with the new update.
 
Darla Long
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Darla Long
Catalytic Industrial Group, Inc.
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Re: WO-C Print Work Order Travelers
Reply #1 - 08/16/11 at 12:12:47
 
I have reported this problem, but I can't find a pattern, either. Lynn asked a whole series of questions about it, but we did not get to any conclusion. Funny thing is I can make another WO for the same item and it will print fine. Freaky. Until some pattern can be found, it will be hard to fix.
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Lynn_Pantic
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Re: WO-C Print Work Order Travelers
Reply #2 - 08/16/11 at 17:29:09
 
I replied to an email Darla sent me with essentially the same info.  She did indicate that it seemed to be isolated to reprinting travelers that had previously been printed.  Colin, can you say the same?
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Lynn Pantic
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Re: WO-C Print Work Order Travelers
Reply #3 - 08/17/11 at 05:02:10
 
I print ranges of WOs. If the range fails I have to go print them individually. The range will have been marked as printed, up to and including the one that failed initially. Beyond that one in the range they are not marked as printed.  
 
So, no. I don't see it more often in reprints than in first time printing.
 
I've also attempted printing from several machines with no luck. However, I did have one traveler I could not print on one day that then printed fine the next day  embarrassed
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ddlong
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Re: WO-C Print Work Order Travelers
Reply #4 - 10/21/11 at 09:48:23
 
I'm still getting complaints about this problem, and ours still seem to always be already printed, but beyond that, I can't see any pattern.  Any suggestions appreciated.
 
Darla Long
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Darla Long
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Re: WO-C Print Work Order Travelers
Reply #5 - 10/21/11 at 10:30:00
 
We found that issue and have fixed it. We also have a new T7WOC that is being tested now.  All this and more will be in the next Post. The ISTech's are testing the Post now. so we should have something out soon.
 
 Wink
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ddlong
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Re: WO-C Print Work Order Travelers
Reply #6 - 10/21/11 at 11:30:40
 
Thanks, that's great news.
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Darla Long
Catalytic Industrial Group, Inc.
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Re: WO-C Print Work Order Travelers
Reply #7 - 10/21/11 at 12:08:28
 
Yes, I have the patch and have had no problems since.  Smiley
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ddlong
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Re: WO-C Print Work Order Travelers
Reply #8 - 10/27/11 at 09:37:00
 
Thanks for the update...I just emailed Lynn to see if I could get it.
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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