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Customers with Multiple Ship to Addresses (Read 871 times)
Richard Kennedy
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Customers with Multiple Ship to Addresses
01/16/19 at 16:47:38
 
We have a number of customers that have one bill to address but multiple ship to addresses. What is the best practice for handling customers like these?
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BurrKing_Mfg
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Re: Customers with Multiple Ship to Addresses
Reply #1 - 01/17/19 at 13:00:54
 
we just have the bill to customer (MOSAMPL) and for the multiple shipto accounts they are listed as using "2" "3" "4"  (MOSAMPL2)
 
We also have customers that have terms and some that do not.   So the customers that do not get a discount and are "cash" customers they will always have a $ in the code.   (MOSAMPL$)  
 
First two letters are always state code abbreviations .
 
INterested to here what others are doing
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David Waldmann
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Re: Customers with Multiple Ship to Addresses
Reply #2 - 06/26/20 at 08:11:42
 
Quote from BurrKing_Mfg on 01/17/19 at 13:00:54:
we just have the bill to customer (MOSAMPL) and for the multiple shipto accounts they are listed as using "2" "3" "4"  (MOSAMPL2)

Interested to here what others are doing

 
We do similar. For customers that just have one Ship-To we just add a "-S" to their code. For others is may be "-S1", "-S2" etc or "-FL" for Florida, "-ME" for Maine, or whatever makes sense.
 
While you can ship to any customer, in the case of the OP where there is one billing address and multiple ships, the Ship-Tos always have "Ship to Customer" set to Y. This prevents someone from entering them as a Bill To. We used to put "Ship Only" customers on Credit Hold but this is cleaner and IIRC you also get a message telling you who the Bill To is.
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David N Waldmann
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